Help Guides

Send a Receipt to A Customer

Sending an email to the customer including the PDF receipt for the payment customer made on invoice. The receipt will always have a single format as we haven't provided the feature to customize the way receipt will look to the customer View a Receipt  Find the invoice you want to send Receipt for.  You...

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How Invoice Reminders Work

Invoice reminders are used to remind your customers either they have missed paying an invoice by its due date or when the invoice's due date is approaching.  Clickentry has set up four default reminders when you can turn on the invoice reminders. Overdue Reminders are sent out at 1, 7,...

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Set up & Add Invoice Reminders

To send an automatic Invoice Reminder email to the customer, you can turn on the Invoice Reminders for both Due Invoice and Overdue Invoice.   Some key points before you start:   You must have the email address of the contact to which you want to send Invoice Reminders. Mark the invoice as sent for which...

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Edit a Reminder

Edit invoice reminders options is there to customize the default reminders for your organization. You must have the role of either the advisor or standard user.  Edit Individual Reminders  In the Settings menu, select Account Setting.  Click on the Invoice Setting option, under Feature Section.  Click on Invoice Reminder Button.   You can send the invoice reminders either to an individual contact or to all...

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Add a Discount to Transactions and Contacts

Add a discount to a sales invoice, quote or purchase order  In the Account menu, select Sales (Accounts >> Sales).  Open an existing Invoice you want to add a discount or create a New Invoice.  Add Discount to a New Invoice. Click on the rightmost dropdown Button +New Invoice and then select New Invoice option.Enter the required details in the relevant fields. Under the Disc % field, enter...

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Delete or Void an Invoice

You can delete the invoice that is under Draft or Awaiting Approval tabs and void the invoice that is under Awaiting Payment tab. If there is some error on the invoice and invoice is yet to send to the customer then it's better to edit the invoice instead of deleting it. If it has been sent out to the customer and...

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Create A New Invoice

To make things easy and quick for our users we have provided multiple ways to create the invoice.  DIRECT (Accounts >> Sales)  Clicking upon the rightmost drop down Button +New Invoice and then select New Invoice option.  IMPORT (Accounts >> Sales)  Click on the leftmost button Import and it will take you to the import page where you can...

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Approve and Send a Customer Invoice

An invoice which is in Draft or Awaiting Approval Status needs to be approved. If you have created an invoice and saved it as draft or if some other user sent an invoice which needs your approval then you need to follow below explained process to approve the invoice:  In the Account menu,...

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